AEM Upgrades

Privacy Policy

How we handle your information

AEM Upgrades helps organisations assess, upgrade, and modernise complex digital platforms. This policy explains how we collect, use, protect, and share information when you contact us, request an assessment, or otherwise interact with our website.

1. Information we collect

We may collect information you provide directly, such as your name, work email address, phone number, organisation, website URL, and details about your current CMS or digital platform.

We may also collect technical information about how you use our website, such as browser type, IP address, device details, pages visited, and referral information, to improve performance and security.

2. How we use your information

We use personal data to respond to enquiries, evaluate upgrade or cloud migration needs, arrange discovery conversations, prepare proposals, and provide support relevant to your project.

We may use website analytics and security checks to protect our systems, understand traffic patterns, and maintain the performance and reliability of our services.

3. What we do not do

We do not sell personal data. We do not use your information for unsolicited marketing campaigns unless you have explicitly opted in or we have a lawful basis to do so.

We do not keep or display sensitive credentials, private source code, or internal access credentials provided in free-form enquiry fields beyond what is reasonably necessary to discuss your requirements.

4. Data sharing and storage

We may securely share information with trusted internal teams, selected service partners, or professional advisors where necessary to deliver our services or comply with legal obligations.

Personal data is stored in a secure environment and retained only for as long as necessary to support the purpose for which it was collected, or as required by law.

5. Security and rights

We apply reasonable organisational and technical safeguards to reduce the risk of unauthorised access, misuse, or loss of your information. However, no system is completely immune from risk, and we encourage you to take appropriate precautions when transmitting sensitive information online.

You may request access to, correction of, or deletion of your personal data where applicable, and you may ask us to stop processing it for certain purposes. Contact us using the details below if you want to exercise those rights.

6. Contact

If you have a question about this Privacy Policy or your personal data, please contact:

AEM Upgrades

Website: Contact us